Are You Ready to Minimize IT Costs and Prevent Technology Distractions from Disrupting your Business?
|We don’t wait until something is broken to fix it! We take a proactive approach to ensure less downtime, efficiency, and productivity.
Our network operations center also called our “NOC”, integrates your corporate network and locations into Inline’s operation center.
This service provides preventative maintenance, network analytics, systems health reports, alarm notifications, up and down notices, SNMP polling, flow capture and more. This ensures proper systems functionality.
Our NOC also monitors your critical network infrastructure 24 hours a day, 7 days a week, 365 days a year. This includes servers, network switches, firewalls, routers and wireless access points for system status (up or down) and critical system metrics such as port utilization and errors.
All critical alerts will be provided to your designated team members.
|We have a best-in-class help desk designed around the idea of “first-time fix.”
This means whenever you call, email or use our customer portal to send a ticket to our helpdesk, we’ll try and fix their problem immediately. If they can’t fix it, we rapidly escalate any issues to more specialist engineering teams to get people working again as quickly as possible.
|Inline performs regular updates to your hardware and software to ensure your systems performs optimally. Security vulnerabilities in software also need to be patched quickly so your business isn’t vulnerable to unwanted security threats.|
|Put an end to your anxiety over losing your data. Inline continually backs up your data and systems with an automatic backup system that is reliable, and safe.
You can also avoid the risk of an unforeseen catastrophic data loss. In the event of a disaster, you’ll be up and running fast.
With Inline’s data protection, safely cover all the bases for your company, not just its data – our total solution defends your entire system, including systems and email for a full and speedy recovery.
|Inline’s email spam filtering service blocks 99 percent of spam and viruses, keeping your inbox clean and your network safe.
We also effectively protect your network from evolving web-borne threats through a multi-layered, adaptive web-filtering solution.
Web-filtering doesn’t just protect you from inbound attacks, it constantly monitors outbound traffic alerting our team instantly about the malicious program that is attempting to send out information from within your network.
|Inline’s antivirus software works on your devices and in conjunction with your firewall to detect and isolate compromised devices.
This antivirus software blocks malware and infections by identifying and preventing the handful of techniques and behaviors used in almost every exploit.
The best part, Inline owns and manages every license. Say goodbye to expensive annual licensing fees – it’s all included!
|Inline encrypts hard drives and data (even down to the file level) as soon as the content created.
With the encryption always on, you can enjoy seamless secure collaboration.
Synchronized encryption proactively protects your data by continuously validating the user, application, and security integrity of a device before allowing access to encrypted data.
|As a Managed Service Customer, you’ll receive reports to help you understand your overall system health and performance.
Examples of reports include:
?: Inline will monitor and maintain monthly software updates, hardware integrity, server utilization, storage availability, data backups, antivirus protection, event logs, syslogs and more to ensure that maximum overall systems are functioning efficiently and properly.
We’ll also support for all Core, Edge and Perimeter network appliances including Ethernet switches, routers, firewalls, wireless access points, layer 2-transport equipment and any other network devices installed, owned or managed by you.
?: Our Helpdesk services are available from 7:00 AM to 7:00 PM Monday through Friday.
In the event of an emergency, Inline offers technical support 24 hours a day, 7 days a week, 365 days a year. An emergency means a system-wide failure that affects the entire company or a significant portion of your company.
Our primary help desk team is located in our Longview, Texas office. Our Dallas and Tyler offices can serve as a backup call center in the event of a weather or technical event that would prevent the primary site from receiving calls.
?: Every businesses’ needs are completely different from the next, that’s why we offer 100% custom packages for any business size or budget. We manage offices as small as two employees up to offices with over 500+ employees.
Click here to get a quote specific to your business needs:Request a Custom Quote!